Customer satisfaction survey

Umfrage zur Kundenzufriedenheit English

Customer satisfaction survey

Dear customer,
we would like to thank you for the cooperation. For further enhancement of our service we would like to ask you to participate in our customer survey and answer the questions below. This helps us to improve our quality continuously.

 

The quality of the testing lab satisfies my requirements

The quality of the testing lab satisfies my requirements

The testing lab provides results on time and meets deadlines

The testing lab provides results on time and meets deadlines

The information provided is complete and meet my demands

The information provided is complete and meet my demands

The employees of the testing lab can be reached via telephone or e-mail without problems or delay

The employees of the testing lab can be reached via telephone or e-mail without problems or delay

My inquiries are handled friendly

My inquiries are handled friendly

My concerns, change requests or complaints are taken seriously

The price/performance ratio is satisfactory

The price/performance ratio is satisfactory

Das Preis-Leistungsverhältnis ist in Ordnung

The team of the testing lab is competent / qualified

The team of the testing lab is competent / qualified

Would you recommend us to others?

Would you recommend us to others?